Numbers that move multiples in SaaS.

NRR, GRR, CAC payback and ARR bridges. The metrics buyers price on: defended, modelled and ready for FDD.

LiveScanning
Months since signup
Cohort
Retention
+15%
Revenue waterfall · last 12m
28.4
+3.8
+2.4
−1.1
−1.6
31.9
Start
Wins
Expansion
Contraction
Churn
End
CAC
£820
−12%
LTV
£14.6k
+18%
Payback
11 mo
−3 mo
Retained Revenue
114%
+6 pts
Board · Q2 2026
Commercial pack
Ret. Revenue
114%
+3 pts
CAC
£820
−12%
LTV
14.6k
+18%
Pay
11mo
−3
✓ Board-ready
Step1/4 · Customer grid

Sound familiar?

01Pricing has not been reviewed in two years.
02NRR appears healthy, but nobody can defend the cohort.
03The GTM motion shows up as one number when it is really three.
04You are relying on a verbal story to defend the multiple.
Illustrative data

The ARR snowball.

£k2,400BoP−190Churn−95Downsell2,115GRR+320Upsell2,435NRR+470New2,905EoP

Every SaaS engagement ends in a defensible ARR snowball: every movement classified in the order PE prices it, from BoP through GRR, NRR and EoP.

Six pillars · one cube

The cube buyers actually price on.

01

ARR Snowball

New, expansion, contraction, churn and reactivation, split at price, product and volume.

02

Cohort Retention

NRR and GRR by vintage, segment and ICP, rebuilt from raw events.

03

CAC Payback & LTV/CAC

How efficiently growth was bought, with payback periods that hold up to buyer rebuttal.

04

Rule of 40

Growth plus profitability, the headline benchmark buyers use to set the multiple.

05

Quality of Earnings

Revenue recognition cleaned, one-offs stripped, the recurring base clearly defined.

06

Pipeline Health

Ability to meet plan from recent pipeline generation, with proof that historic pipeline converts as expected.

Pillar01 · ARR Snowball

Our recent SaaS work.

CASE · HEALTHCARE SOFTWARE

Monthly ARR loss cut by 79%.

Healthcare Software · £50–100m · ARR Cube Clean-Up

Read the case study
CASE · CLOUD HR SOFTWARE

One source of truth for ARR, across every invoicing system.

Cloud HR Software · <£50m · ARR Snowball

Read the case study
CASE · TECHNOLOGY

Fast-moving ARR, finally trackable.

Technology · <£50m · Data Visualisation

Read the case study

A 30-minute call.

We'll walk through our process and show you the most relevant industry experience we have for your shape of business.

W H A T   Y O U   G E T
  • SaaS sector experience. We have worked on your shape of business.
  • Senior, UK-based analyst leads. No offshore handoffs.
  • KPI definitions matched to your sponsor's LPA (limited partnership agreement).
  • A first commercial finding usually within six weeks.
  • Defensible assumptions, evidenced from source. Not a promise of perfect data flows.

What SaaS clients ask first.

DVS builds the metrics a buyer prices on: NRR and GRR by cohort, segment and ICP, CAC payback by channel and segment, and ARR bridges. Each is defined the way a buyer will define it, so there is no argument later.