Clarity in a people-powered P&L.

Utilisation, realisation, project margin and pipeline conversion. The metrics that turn billable hours and headcount into a story a buyer can price.

LiveScanning

Months since signup

Cohort

Retention

+15%

Revenue waterfall · last 12m

28.4

+3.8

+2.4

−1.1

−1.6

31.9

Start

Wins

Expansion

Contraction

Churn

End

CAC

£820

−12%

LTV

£14.6k

+18%

Payback

11 mo

−3 mo

Retained Revenue

114%

+6 pts

Board · Q2 2026

Commercial pack

Ret. Revenue

114%

+3 pts

CAC

£820

−12%

LTV

14.6k

+18%

Pay

11mo

−3

✓ Board-ready

Step1/4 · Customer grid

Sound familiar?

01Utilisation is reported, but nobody trusts the denominator.

02Project margin is a blended number that hides the loss-makers.

03Pipeline conversion is a feeling, not a rate.

04Revenue per FTE looks fine until you split partner-led from delivery-led.

Our recent Professional Services work.

CASE · FUND ADMIN SERVICES

A £30 to 90m revenue opportunity, unlocked from a data platform.

Fund Admin Services · £600–700m · Data Commercialisation

Read the case study →

CASE · BUSINESS SERVICES

A £3m gap to plan, explained and actionable.

Business Services · £0–50m · Commercial MOT

Read the case study →

CASE · BUSINESS SERVICES

Multi-million data upside, and 20% less churn.

Business Services · £0–50m · Value Through Data

Read the case study →

A 30-minute call.

We'll walk through our process and show you the most relevant industry experience we have for your shape of business.

W H A T Y O U G E T

✓Professional Services sector experience. We have worked on your shape of business.
✓Senior, UK-based analyst leads. No offshore handoffs.
✓KPI definitions matched to your sponsor's LPA (limited partnership agreement).
✓A first commercial finding usually within six weeks.
✓Defensible assumptions, evidenced from source. Not a promise of perfect data flows.

What Professional Services clients ask first.

DVS rebuilds utilisation from time records on a consistent definition (billable vs available hours), split by grade and team, so the number survives a buyer’s first question: what is in the denominator?