Monthly ARR loss cut by 79%.
Reduction in average monthly ARR loss across the period.
A cloud HR software company with thousands of clients worldwide ran multiple invoicing systems, which made a consolidated view of customers and revenue metrics very hard to produce.
We built a customer mapping from the ground up to link customers and revenue sources across systems, working around data-quality issues to define snowball buckets and reconcile to the monthly board reports. On top of it we delivered an interactive, refreshable dashboard with exportable board reports.
The result was a single source-of-truth customer cube spanning every system, which removed the manual ARR board-reporting process and the accuracy issues that came with it. The dashboards are now used regularly by C-suite stakeholders to interrogate the key drivers of company performance.
Reduction in average monthly ARR loss across the period.
NRR and GRR uplift from correct classification of ARR movements.
Key sales metrics tracked and cross-cut in one place.